SERVICES

 

Tandberg Educational Installation Services - after sales customer care through our reseller network

Product Overview

Delivered by our competent national network of sales partners, Tandberg Services include a package of aftersales customer care elements designed to complement and complete the teaching solution. Tandberg installation services are available for all of our teaching solutions.

Our partners work with your institutionís technical and teaching personnel to provide professional installation and basic introductory training. Your satisfaction is guaranteed with our trained installers, technicians and trainers.

Features and Benefits

Careful planning is the cornerstone in our mission to provide the best possible outcome and to ensure that the setup of the Tandberg solution proceeds efficiently and in a timely manner. Our technical staff will evaluate your specific environmental conditions and provide the most suitable solutions. This guarantees the most effective use of installation time. Pre-checks guarantee optimum accuracy. By verifying contents of the packing list, Tandberg makes sure that all components are included in the delivery of the system. Careful pre-shipment inspection eliminates the possibility of inconvenience or delay resulting from missing components.

System installation by certified professionals.

Tandberg Solutions are installed by trained and certified professionals, guaranteeing a successful and efficient process. The involvement of our national network of partners also ensures that installation services are delivered without delay.

System configuration for customer's needs.

In addition to system installation, our professionals make any necessary system configuration to ensure that the technology solution is ready for use according to customer needs.

Step-by-step system testing.

System functionality tests in accordance with our approved testing schedule verify that the teaching environment works optimally and allows for a smooth flow of teaching activities.

Personalized introductory training.

Tandberg Installation Services include introductory training for teaching personnel and technical staff. Incorporating an introductory training session into the installation service ensures that customers develop the basic skills needed to start utilizing their teaching technology. The Tandberg Training Services package offers the customers a complete training program that includes both a thorough product presentation and hands-on training covering all product functions.

Customer involvement.

Customer involvement and approval are at the heart of Tandberg services. An essential phase of the Installation service involves customer confirmation that the installation service has been executed successfully and according to their wishes. System sign-off ensures that the customer approves each stage of the service encounter.

We recommend that you get Software Maintenance with our software products.

Our expert support technicians are ready to help you with any issue, big or small! If you have questions please contact us by telephone, 1-800-367-1137 ext. 2, or email us at support at tandbergeducational dot com.

 
Administrators Teachers IT Professionals parents Teachers Call us at 800.367.1137 or locate a dealer near you.